Do you know what it takes to get the career and salary you want? At ITC Technologies we provide you with the training, mentors and knowledge for you to excel in the IT field. 

Helpdesk Specialist 

Entry Level Salary: $34k – $47k

Mid-Level Salary: $52k – $57k

Senior Level Salary: $60k – $65k

Job Description

Helpdesk Specialists, also known as Service Desk Engineers, are responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and implement solutions.

Certifications Needed

As a Helpdesk Specialist the most common certification to have is the CompTIA A+.