Career Path

HelpDesk Technician

Provide the skills and qualification needed to work as IT support personnel, helpdesk technician or similar.

Computer Helpdesk Technician Program

This career focused track prepares students for IT roles like helpDesk technician, IT technician, user support technician, User support Engineer, etc. It will also provide you the foundation in IT to be ready for more advanced technology specialties.
This class is aimed for anyone with basic computer knowledge who wants to work as an IT support personnel.

Duration
Day time: 3 months

Evenings: 4 months

Weekends: 6 Months

Schedule:  Day-time Mornings: Mondays to Thursdays, 8am to 12 noon

  Day-time Afternoons: Mondays to Thursdays, 1pm to 5pm

  Evenings: Mons /Weds / Fridays, 6pm to 10pm

  Saturdays: 9am to 5pm.

Prerequisite:  Basic Computer / internet exposure

Mode of Learning: Classroom / Online

1

CompTIA A+

Teaches students about areas such as installation, preventative maintenance, networking, security and troubleshooting.
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2

CompTIA Network+

 This training helps develop a career in IT infrastructure, covering troubleshooting, configuring, and managing networks.
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3

CompTIA Security+

Designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT.
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4

(MTA): Windows Server Administration Fundamentals

Candidates will be introduced to Windows Server Installation, Windows-based networking, Active Directory, user account management.
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